This course is Lesson 2 of a recently completed webinar entitled, "Cardiac Rehab: Enhancing Leadership and Administrative Skills." Successfully completing this lesson will earn 1.5 CEs. For accreditation information and presenter biographies, Click here.

Topics:

1. Behavior-based interviewing of new job applicants
2. Developing an orientation/preceptor program
3. How to conduct an employee performance review

Behavioral/Learning Objectives:

1. Understand the types of questions to ask a job applicant.
2. List the components of an orientation/preceptor program.
3. Identify how the link between a job description and performance review are related.
4. Be able to create a performance improvement action plan.