This course is Lesson 3 of a recently completed webinar entitled, "Cardiac Rehab: Enhankcing Leadership and Administrative Skills." Successfully completing this lesson will earn 1.5 CEs. For accreditation information and presenter biographies, Click here.

Topics:

1. All work is a process
2. Process improvement tools for the cardiac rehab tool belt
3. Examples of the 5 Why’s, LEAN, Six Sigma, garaging and spaghetti diagrams
Behavioral/Learning Objectives

Behavioral/Learning Objectives:

1. Identify process improvement models
2. Apply process improvement concept to cardiac rehab
3. List opportunities to improve work processes in your cardiac rehab program